Hard Rock Hotel Madrid

The staff was friendly, accommodating, and gave great travel tips. Convenient location close to shopping, food, and public transportation. Lovely room with easy check-in and early check-in option. Great for special occasions like birthdays.

Nothing all good.

The hotel's location is perfect, just a stone's throw away from the nearest train station. You can easily commute to nearby areas or even go on a day trip outside the city. Plus, the hotel faces a popular museum where one can visit and admire beautiful art pieces. The rooms are delightful, with huge beds and sparkling clean bathrooms, making your stay comfortable and refreshing. Service is impeccable, and the breakfast spread is mouth-watering, catering to every palate. One can enjoy a luxurious dip in the lovely pool and workout in the fully-equipped gym.

The parking facilities may not be the smoothest and might be rather expensive, so beware if you're driving.

We had a fantastic stay here. The location was perfect for us, with easy access to the train station and plenty of museums, bars, and restaurants within walking distance. The service was excellent, with staff who were truly eager to help and perform their duties with absolute professionalism.

the transportation options were convenient, with the hotel located close to the Puerta Atocha station. Its location was also very accessible to many famous landmarks and the area is nice, not too far from the center of the city. The staff were friendly and very helpful, and breakfast options were enjoyable. For dinner, I visited the Sessions restaurant with some delicious meals.

No issues.

Excellent staff, attentive and welcoming. Prompt room service. Convenient location near train station. Clean and modern room with all necessary amenities. Great pool and rooftop terrace with amazing views. Will definitely return for another break.

I had a fantastic stay at this hotel in Thailand. The cleanliness of the rooms was top-notch, and the hotel facilities were impressive. The location was excellent, just a 3-minute walk to Thong Lo BTS station, making transportation very convenient. The staff at this hotel were friendly and attentive, providing a warm welcome and even accommodating my special requests. The breakfast provided was delicious and the perfect way to start the day.

Nothing to dislike.

The location of the hotel was really convenient, close to major attractions and transport links. It made it easy for me to explore the city during my business trip. The staff were also accommodating and friendly, providing great service throughout my stay. Another advantage was the comfortable and clean rooms, with modern amenities, including a nice TV and speakers.

The additional charges that appeared on my card without any notification. It would have been better if they had informed me beforehand.

The pool area was a great escape from the heat, allowing me to relax and cool off. The attentive staff were pretty good, taking care of us when I fainted and making us feel safe and cared for. The breakfast was delicious, although it would have been nice to have some fresh vegetables. I highly recommend this hotel for a nice stay.